Order and Delivery Policy

Shipping & Delivery

We delivers across the GCC, with the delivery methods outlined below. We’re constantly striving to improve your experience, and are working on introducing more delivery methods across our channels. Kindly continue checking back for any updated. Deliveries take place between 9:00am – 11:59pm. The following options are available for delivery to your requested address in the UAE.*

Shipping from UAE Warehouse

LocationDelivery TimescalesCut-off TimeCost
All UAE AddressesBetween 2-4 weeks UAE working daysAED 30

Shipping Outside the UAE

LocationDelivery TimescalesCut-off TimeCost

Split Shipments

We often source your favorite products from different locations, so to ensure that we get your items to you as quickly as possible we sometimes have to split your Order into two or more shipments only in the UAE. In these cases, we will notify you that your Order will be arriving in multiple shipments before we process the Order. You will be able to track these shipments separately through the “My Orders” tab in your account, or by searching your Order number and email address if you’re a guest user.

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